Professional Experience
UX Architect
SMS Assist
Remote | April 2021–Current
Facilitate sessions in strategy, brainstorming, discovery, and prioritization that lead to efficient and scalable designs while also gaining/maintaining stakeholder alignment.
UX/UI design portals and responsive mobile designs from inception to development.
Work on multiple high-visibility scrum teams and initiatives including structuring data
across the product ecosystem to enable AI and LM projects, and collaboratively implement business processes and user flows into other SMS Assist products.
Onboard, support and mentor teammates such as product managers, junior UX designers, and interns.
UX Designer
ES99 Agency
Chicago, IL | April 2020–April 2021 (freelance)
Transform the digital experience of small to mid-sized businesses to meet user goals.
Evaluate Google Analytics to illuminate user behaviors and pain points, identify SEO opportunities, and set benchmark goals for the project.
Define content strategy and information architecture based on SEO insights, analytics, user surveys and interviews, mental models, and UX best practices.
Advocate for user-centered design while collaborating with developers, UI designers, copywriters, and research specialists throughout the design and development process.
UX Designer
Oja Express
Chicago, IL | December 2019–January 2020 (contract)
Lead workshops with clients and managed all client communications.
Developed research plans, interviewed users, and implemented user insights into
actionable design patterns.
Created wireframes and mid-fidelity prototypes to test with users.
Delivered comprehensive annotated wireframes and future recommendations for
the client’s future growth and success.
Visual Communications Manager
Advanced Group
Chicago, IL | JANUARY 2017–September 2019
Designed all internal and external visual communications for Advanced Clinical, Advanced Resources, Advanced RPO, and WunderLand Group.
Created comprehensive brand guidelines for two businesses.
Cultivated relationships with each business President and parent company CEO, and managed print, promo, and website design vendors.
Project managed campaign efforts for all four businesses, keeping content, email, events, and business leads working efficiently together.
Increased efficiency standards by producing and implementing creative briefs and design delivery timelines.
Marketing and Development Coordinator
A Night Out
Chicago, IL | October 2016–December 2016 (contract)
Designed creative assets to engage donors in fundraising campaigns.
Composed, managed, and sent email campaigns to subscriber lists via MailChimp.
Planned and executed all social media posts, email campaigns, and website updates for Giving Tuesday campaign.
Marketing Coordinator
Digital Living
Oak Park, IL | June 2016–September 2016
Created content for and managed all social media accounts.
Lead and managed the rebranding process.
Improved sales process by enhancing CRM software entries and organization, and by defining, documenting, and implementing new sales cycle.
Skills
UX/UI patterns
Human centered design
Wireframing
Prototyping
User research and interviews
Competitive analysis
Concept testing
Usability testing
Responsive design
Project management
Asset management
Photography
Social media management
Tools
Sketch
Invision
Figma
Axure
Miro
Adobe Illustrator, InDesign, Photoshop, Lightroom
HubSpot analytics
Education
Designation / Flatiron School
August 2019–February 2020
UX Intensive
Carthage College
September 2012–May 2016
summa cum laude
B.A. Liberal Arts