Professional Experience


Senior Product Designer

Lessen (formerly SMS Assist)

  • Led end-to-end design of a new app for tech-averse users, streamlining workflows and visually presenting data to reduce overwhelm and improve usability.

  • Created scalable design patterns now being reused in an in-progress SaaS product, ensuring consistency and efficiency.

  • Designed data-heavy interfaces to simplify a complex routing algorithm, enhancing user trust in the system’s recommendations.

  • Fostered trust and collaboration with our largest and most challenging client by leading a three-day in-person workshop, teaching product design fundamentals, and actively listening to their needs while guiding the process to ensure strategic alignment and successful outcomes.

  • Mentored junior designers and product managers, providing design and strategy feedback, coaching on stakeholder management, and creating a welcoming, supportive environment for growth and development.

  • Managed timelines and priorities, facilitated communication with offshore development teams, and fostered seamless cross-functional collaboration in a fully remote setting.

Remote | April 2021–March 2025


UX Designer

es99 agency

  • Redesigned websites for small to mid-sized businesses, improving navigation to better align with user mental models.

  • Leveraged user surveys, SEO insights, analytics, and UX best practices to inform design decisions and enhance usability of client marketing websites.

  • Advocated for accessible design, educating graphic designers and developers on WCAG standards and best practices and ensuring new website designs met compliance requirements.

  • Promoted user-centered design within cross-functional teams, collaborating with developers, designers, copywriters, researchers, and project managers.

  • Trusted to lead projects with high-profile and challenging clients due to a proven ability to gain trust, align stakeholders, and drive successful outcomes.

Chicago, IL | April 2020–April 2021 (freelance)


UX Designer

oja express

Chicago, IL | December 2019–January 2020 (contract)

  • Lead workshops with clients and managed all client communications.

  • Developed research plans, interviewed users, and implemented user insights into actionable design patterns.

  • Created wireframes and mid-fidelity prototypes to test with users.

  • Delivered comprehensive annotated wireframes and future recommendations for the client’s future growth and success.


visual communications manager

advanced group

  • Designed all internal and external visual communications for Advanced Clinical, Advanced Resources, Advanced RPO, and WunderLand Group.

  • Created comprehensive brand guidelines for two businesses.

  • Cultivated relationships with each business President and parent company CEO, and managed print, promo, and website design vendors.

  • Project managed campaign efforts for all four businesses, keeping content, email, events, and business leads working efficiently together.

  • Increased efficiency standards by producing and implementing creative briefs and design delivery timelines.

Chicago, IL | January 2017–September 2019


Skills

  • Systems thinking

  • Simplifying complexity

  • Enterprise B2B software

  • SaaS design

  • Mobile design

  • Stakeholder management

  • Human centered design

  • Wireframing

  • Prototyping 

  • User research and interviews

  • Competitive analysis

  • Concept testing

  • Usability testing

  • Responsive design

Tools

  • Figma

  • Sketch

  • Miro

  • Adobe Illustrator, InDesign, Lightroom


Education

Designation / Flatiron School

August 2019–February 2020

UX Intensive

Carthage college

September 2012–May 2016

B.A. Liberal Arts

summa cum laude

Next Steps

Interested in working together?

Want to save my resume for later?